Our goal at Drive Star is to provide you, the customer, with a hassle free on time – all the time delivery. However, the reality remains that we are less than perfect. We must strive daily to correct those mistakes that we do make. If you feel that we have let you down in some manner or failed to perform the services we promised, please let me know. I take the feedback submitted very seriously and I give you my word that corrective action will be taken.

Trip Number :    Invoice Number :      Drive Star Terminal Location dealt with :        Customer Name : *        Contact Name : *        Telephone Number : *        Email Address : *        Date of this Report : *        What was Promised ?        What actually Occurred ?        Was there an attempt to    Rectify the Problem ?        Who do you feel at Drive Star    is responsible?        Who was your primary contact?        What corrective action would you like    to see taken?        In your opinion, how can we improve    for the future?     Please SEND your Report directly to our President         I thank you for taking the time to complete this report. You can be assured that it will receive my utmost attention.